There are a number of ways your website could be underperforming which is why research into your visitors behaviour is essential. Improving the UX of your website not only helps your customers but can also reduce PPC and SEO costs as conversion rates increase.
To achieve results I use a combination of methods including...
Simon is that rare talent – a talented and creative designer who produces great work, who can also think strategically. He is creative, organized, and a terrific collaborator. Eric Cohen – a2xconsulting
UX relies on research first and foremost. You need to hear and understand your customer and their needs using some of the techniques outlined below.
User feedback and analytics informs the design phase. From this we sketch and wireframe the concepts before shaping these into polished mockups.
I have years of experience building websites so can put together prototypes and production ready code or update existing webpages for A/B tests
UX (User Experience) is how a companies product is experienced at all touchpoints by a customer. Within web design it is primarily concerned with how the user interacts with the interface
UX design seeks to understand more about how your customers engage with your business. By knowing how they use your website and the pain points they are feeling you can improve their experience. This results in happier customers which inevitably leads to greater sales or leads.
Yes and no. I've been designing websites since 1999 but started using UX techniques to inform my designs whilts working at ao.com in 2011. I want UX research to be an essential part of the process. If you want web design without the research have a look at my freelance web design services
Freelancer web design for a diverse range of clients ranging from design agencies to national companies such as Carcraft. Working from my base in Manchester I have attracted clients from around the world who found my portfolio on design galleries or via search engines. Keen to learn and grow I have recently completed a conversion rate course led by industry expert Peep Laja.
Worked in-house at ecommerce success story ao.com across design, frontend development and UX helping them become the leading supplier of white goods in the UK.
Solely responsible for web design and front end development, introducing a number of best practices at this Manchester marketing agency. Designed and built websites for large construction companies including Anchorwall, Alumasc, Polypipe, Innovare and Tensar.
Secured this position within a week of completing a Masters degree in Creative Technology. Designed and maintained Flash and HTML websites for popular car manufacturers including Chrysler, Jeep, Subaru, Saab and Mitsubishi.
Completed the Creative Technology MA/PgDip course where I learnt (then) evolving technologies like Flash and HTML. Final project exhibited at the Cube in Manchester.